Visiting Larson Eye Center
Please arrive at your scheduled time. If you arrive later than 15 minutes for your appointment, we will try to work you into the schedule but there may be an extended wait time. Out of courtesy to other patients, we may not be able to accommodate you and may ask you to reschedule your appointment.
If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. This courtesy will make it possible to give your appointment to another patient.
Our office provides on-call service to our patients for emergencies, 24 hours-a-day, 7 days-a-week by calling (630) 325-5200 and speaking with our answering service.
New Patients: Your First Visit to Larson Eye Center
New patients are asked to arrive 15 minutes prior to their appointment time to fill out paperwork. If you prefer, you may click here to download our New Patient Information Packet which includes all necessary forms.
Please be sure to bring the following items with you:
- Your most recent pair of eye glasses or contact lenses, if any
- A list of all current medications
- The name and address of your family doctor
- Your insurance card(s)
- Any necessary referrals
All new patients who are having a comprehensive eye exam, should expect their visit to last about 90 minutes. Your eyes will be dilated, which means your near vision will be blurry for 2-4 hours (children 12-24 hours) and they will be sensitive to light. We highly recommend that you bring a pair of dark sunglasses to wear on the way home and someone who can drive you home after the exam if you do not feel comfortable doing so yourself.
If you are seeing one of our ophthalmologists, your exam will begin with a technician recording a complete medical history, checking your vision and intraocular pressure, as well as other tests, based on your individual needs. Your glasses will be checked and, if indicated, a refraction will be done to determine if there has been a change in your prescription. The doctor will evaluate the test results and examine the health of your eyes in order to determine if there are any medical problems or a need for new glasses. The doctor will discuss the findings of the exam, and treatment options if necessary for you. Any questions or concerns you may have will also be addressed at this time. During your visit, please feel free to ask any questions about your eyesight. We will be glad to answer those questions and provide you with additional written information that we have available.
Payment and Insurance
Payment for all services provided is due at the time services are rendered. Larson Eye Center will submit medical claims for you with any insurance carrier that we are contracted with. Any fees not paid by the insurance carrier including co-pays, deductibles and the refraction fee are the patient’s responsibility. For your convenience we accept all major credit cards.
Since the best medical care can only be provided on the basis of mutual understanding, we encourage you to ask any questions you may have regarding our financial policies with our billing staff.
Default of Payment: If payment is not made, Larson Eye Center is entitled to the right of recovery of all collection expenses up to 33%, including all court costs and reasonable attorney fees incurred for the purpose of securing payment.
Health Care Plans
We participate in most health insurance plans and will be glad to submit a claim on your behalf. Most medical insurances cover eye exams with medical diagnoses. Not all medical insurance plans cover routine eye care, which will mean that if your diagnosis is routine and your medical insurance denies the claim, payment will be the patient’s responsibility.
It is important to realize that insurance companies have different plans and networks. It is the patient’s responsibility to check with their individual insurance for benefit information and in-network providers. When verifying in-network participation for your doctor, please check the doctor’s name and address. Some of our physicians have multiple addresses with different network participation. Verifying the doctor’s name only does not guarantee in-network participation.
Some plans require you to obtain authorization for services from your primary care provider (internist, family practitioner, pediatrician, etc.). It is your responsibility to obtain this authorization from your primary care provider prior to your appointment. Failure to obtain a valid referral will result in the patient being financially responsible for any charges incurred.
We are a participating provider with the Medicare program (accepts assignment). This means that, with a valid signature on file, we will file all claims, and accept the amount approved by Medicare, minus deductibles and co-pays. Medicare covers all "medically necessary" services. Medicare does not cover routine eye exams and refractions (examination for glasses) and, therefore, payment for these examinations is due at the time of service. If you have a Medicare HMO for your health care coverage, a referral from your primary care physician is required for any medical eye care provided.
A "refraction" is the process of determining the optimal eyeglass prescription for your eyes. This not only allows us to prescribe eyeglasses, but more importantly to determine your best corrected vision. The refraction helps us to distinguish whether vision problems are caused by glasses or from eye disease.
A refraction may or may not be performed at the time of your visit, depending upon your doctor’s judgment of its necessity. This service is not covered by Medicare and by private insurance. If a refraction is performed, there will be a fee of $30.00.
It is our policy to collect the refraction fee at the time of service. We will not submit this charge to your insurance. If you feel your insurance may pay for the refraction, we will give you the appropriate paperwork to assist you in submitting your claim.
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